NOTICE : COVID-19 Update - August 4th 2020

Dear Customer,

We hope you are all safe in these continued challenging and uncertain times and would like to say thank you for your continued support.

We would like to update and reassure you, that in response to the current Victoria state of disaster announcement and the new government regulations moving into stage 4 restrictions, that we will be open and able to continue supporting you in all your ink consumables/ cartridges needs, at our usual high standard.

Our warehouse is fully operational and we will continue to despatch all orders.

While these are certainly challenging times, with a lot of unknowns, our top priority is always the safety of all our staff, customers and the wider community. As required by government guidelines, we have made slight adjustments to our operations which will have minimum impact on your business. 

NO pickup is available from our warehouse.

 As always, our top priority is to ship your goods to you quickly and safely and will do our best to continue as such.

 Although we are still dispatching from the warehouse within 24 hours of your in-stock order, please be aware that due to the current situation, the couriers are under tremendous added pressure, there may be a delay until the items get to you, that is not part of our operation.

Thank you for your understanding and cooperation. Working together, we will get through this and come out stronger.

Additional safety measures

In addition to social distancing measures and mask-wearing, we are continuing frequent cleaning and disinfecting of all high contact areas and hard surfaces at our site.

We will continue to work closely with the Department of Health to ensure the most effective protection measures are put in place.

We would like to take this opportunity to wish your family safe journey.

 

Best wishes,

ItsWisdom

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